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Sales Support Product List

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[Sakura Implementation Case] Japan Computer Consultant Co., Ltd.

[Sakura Implementation Case] Japan Computer Consultant Co., Ltd.

Successfully visualized the sales process in inside sales. The order conversion rate doubled with a high-accuracy lead approach.

To Japan Computer Consultant Co., Ltd., we would like to introduce a case study on the implementation of the services "Sakura outbound," "Sakura CTI," and "Inside Sales Outsourcing (Seat Contract)." At the company, there was a need to break down the vast amount of tasks that sales representatives were handling, clarify the roles of inside sales and field sales, and share know-how for high-quality sales activities. As a result of the implementation, we received feedback stating, "We are now able to conduct telemarketing operations linked with direct mail and respond to document requests, and with the utilization of Salesforce, we can confirm the history of approaches to leads, conversations, and hearing contents in real-time. As a result, we feel that we can now conduct timely approaches to high-quality leads." [Challenges and Background] - Sales representatives were responsible for all customer approaches, running around in areas outside their original responsibilities. - Individual work processes were not standardized, making it difficult to see response histories and results. *For more details, please refer to the related links or feel free to contact us.*

  • SFA (Sales Support System)
  • Sales Agent
  • Sales Support

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[Information] What to Focus on First When Starting Inside Sales

[Information] What to Focus on First When Starting Inside Sales

Essential for the first inside sales representative! An explanation of lead management, which is crucial for achieving stable results.

This document introduces what should be prioritized to improve productivity when launching inside sales. It explains the thorough management of leads, the development of sales channels utilizing partners, the visualization of results, and the establishment of a system for recruitment and training. Our company offers services from inside sales outsourcing to CRM design for businesses facing resource shortages or lacking know-how in launching. Please feel free to contact us if you need assistance. 【Contents】 ■Introduction ■Thorough Management of Leads ■Development of Sales Channels Utilizing Partners ■Establishment of Recruitment and Training System ■Conclusion *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Sales Support

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[Data] Inside Sales Utilization Case Study: Customer Inside Sales

[Data] Inside Sales Utilization Case Study: Customer Inside Sales

Introducing a system for acquiring business negotiations from existing customers! We provide flexible and reproducible strategies.

This document introduces customer inside sales as a case study of utilizing inside sales. It clearly explains the differences from customer success, the background for starting customer inside sales support, and the effects gained from the support, using diagrams and graphs for clarity. It also includes key points for starting customer inside sales. Please feel free to download and take a look. [Contents] ■ What is customer inside sales? ■ Background for starting customer inside sales ■ Effects gained from customer inside sales support (case studies) ■ Key points for starting customer inside sales ■ Details of sales request support *For more information, please download the PDF or feel free to contact us.

  • Customer Support
  • Sales Support

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Inside sales support

Inside sales support

We can handle everything in-house from collaboration with marketing and SFA/CRM to closing and deal analysis!

In "Inside Sales Support," we assist your inside sales organization from setup to operation, utilizing advanced technology. We have many "nurturing personnel" with experience in BtoB sales and expertise in both inside sales and MA tools. Additionally, we have a proven track record of supporting various BtoB products, primarily in IT. We can provide nationwide support online. 【Features】 ■ Many hybrid personnel with expertise in inside sales and MA ■ Extensive experience with BtoB products, available nationwide online ■ Business design focused on marketing to closing *For more details, please refer to the related links or feel free to contact us.

  • Sales promotion and sales support software
  • Sales Support

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[Support Case] Findy Inc.

[Support Case] Findy Inc.

Acquired 45 appointments in 3 months through BDR, significantly reducing management costs with in-house support.

We would like to introduce a case study of implementing inside sales at Findy Inc., which provides support for engineer recruitment and tools to streamline development organizations. The company was struggling to increase the number of projects they could introduce relative to the number of registered freelance engineers. Therefore, there was an urgent need to develop companies that could request projects for engineers. After implementation, the results in BDR were approximately 45 business negotiations acquired and 6 orders received within about three months, with the number of appointments and order rate ranking among the top class of their outsourcing partners. Additionally, during regular meetings, they received feedback that not only detailed numerical reports were provided, but also accurate suggestions for future actions based on call responses and failure cases from competitors in the same industry. [Case Overview] ■ Challenges - Wanted to achieve results in acquiring new business negotiations in a short period. - Aimed to establish inside sales from scratch with an eye toward in-house development. ■ Results - Acquired approximately 45 business negotiations and 6 orders within about three months, with the number of appointments and order rate ranking among the top class of their outsourcing partners. *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Support Case] Ayakaba Co., Ltd.

[Support Case] Ayakaba Co., Ltd.

Created 20 pipelines in 4 months! Orders are expected to come in from now on.

We would like to introduce a case study of implementing inside sales at Asuka Co., Ltd., which provides branding support. The company faced the need to find a successor after the employee responsible for inside sales resigned. Within four months of implementation, there were 34 appointments, of which 20 are currently in negotiation. The number of negotiations is definitely increasing, and the conversion rate from appointments to negotiations is high at 58%, indicating that we are receiving very high-quality leads. [Case Overview] ■Challenges - There was no inside sales representative due to the predecessor's resignation. ■Results - 34 appointments and 20 negotiations generated within four months. *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Support Case] Baseconnect Inc.

[Support Case] Baseconnect Inc.

Responding immediately to thousands of leads each month and generating business opportunities! Acting on the initial approach to the thousands of leads generated every month.

We would like to introduce a case study of implementing inside sales at Baseconnect Inc., which develops and provides a cloud-based corporate information database. The company was already prioritizing leads that seemed likely to convert based on the input from registration forms, but they still faced a shortage of internal resources, resulting in an ongoing situation where they could not fully approach the leads they had acquired. After implementation, the number of calls made to the thousands of leads acquired each month increased by about 1.5 times. Since the effects were immediate, what started with one person in charge was expanded to three people three months later, allowing them to finally approach the audience interested in their services in real-time. [Case Overview] ■ Challenges - Insufficient resources to respond immediately to acquired leads ■ Results - The number of calls increased by about 1.5 times, consistently generating 50 business negotiations each month without additional internal resources. *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Sakura Case Study] Kyonan Co., Ltd.

[Sakura Case Study] Kyonan Co., Ltd.

Achieving DX (Digital Transformation) in the car wash business! Bringing ideas to life and swiftly resolving issues related to complicated information management and franchise development.

We would like to introduce a case study of Kyonan Co., Ltd., which operates car wash, bodywork, and wellness businesses, regarding the implementation of "automation systems using Salesforce," "inside sales outsourcing," "Sakura outbound," and "Sakura CTI." The company was managing member information and vehicle numbers using commercially available package software and Excel, but with the increase in membership, the limitations of manual work became apparent. In response, we proposed Salesforce. They expressed, "By implementing it, managing members and on-site operations became easier, and our daily tasks have become smoother, which has been a great help." 【Case Overview】 ■ Challenges and Background - Searching for partners to achieve "automation of the car wash business" - Insufficient internal resources for expanding sales channels ■ Objectives of Implementation - Management of customer members and franchisee information - Automation of the "Washing Unlimited" service - New development of franchisees for "Washing Unlimited" *For more details, please refer to the related links or feel free to contact us.

  • Membership management and payment management system
  • Sales Agent
  • Sales Support

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IT pre-sales support

IT pre-sales support

Achieve smooth customer communication and internal collaboration! Support for achieving your company's IT service sales targets.

In "IT Pre-sales Support," IT personnel trained in our unique sales method "B-AEMS" will assist your company's IT service sales activities. Pre-sales is a role that strengthens the collaboration between the sales and engineering departments, enabling smooth sales activities. We also have a track record of support not only in fundamental IT areas such as networks and cloud computing but also in high-demand areas like security and IoT/DX that have gained attention in recent years. 【Features】 ■ Support from IT personnel trained in our unique sales method ■ Capability to address high-difficulty areas such as security and IoT ■ A wealth of experience with over 200 cumulative project support achievements *For more details, please refer to the related links or feel free to contact us.

  • Sales promotion and sales support software
  • Sales Support

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Field sales support

Field sales support

Utilize sales channels tailored to customer attributes, scale, and environment! This enables support that better meets customer needs.

In "Field Sales Support," we provide a highly reproducible sales support service that is not dependent on individuals, based on our unique method "B-AEMS." We can offer consistent support from the establishment phase of the sales organization to the execution stage. Please leave the construction of appropriate operations tailored to your products and targets, as well as their execution, analysis, and identification of improvement points, to us. 【Features】 ■ Comprehensive support from sales operation design to execution ■ Abundant support experience utilizing our unique sales method ■ Support available for various sales styles, both in-person and online *For more details, please refer to the related links or feel free to contact us.

  • Sales promotion and sales support software
  • Sales Support

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[Support Case] Tanaka Medical Instruments Manufacturing Co., Ltd.

[Support Case] Tanaka Medical Instruments Manufacturing Co., Ltd.

From restructuring the sales style to an "offensive" sales system. A medical device manufacturer achieved sales transformation through inside sales.

We would like to introduce a case study of implementing inside sales at Tanaka Medical Instrument Manufacturing Co., Ltd., a medical device manufacturer specializing in the production and development of surgical instruments. In recent years, the company has seen an influx of low-cost products from overseas, intensifying price competition. There have been increasing situations where they cannot compete solely on quality, and the number of appointments has fallen short of their KPIs. After implementation, they aimed for an appointment rate of 1.5%, but achieved a rate of 4.6%. In just four months, they secured 184 appointments. [Case Overview] ■ Challenges - With the need for sales strength due to cost reductions and expanded product options in the medical industry, it was urgent to build a system that does not rely on dealers. ■ Results - Appointments exceeded expectations by more than three times. - The sales strategy became clear regarding "who to propose to and what to propose." *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Support Case] SB Payment Service Corporation

[Support Case] SB Payment Service Corporation

Assisted in building Salesforce dashboards, improving the deal conversion rate by 139%!

We would like to introduce a case study of implementing inside sales at SB Payment Service Co., Ltd., which provides payment platform services. Around the beginning of 2023, the company experienced a steady increase in the number of leads, resulting in an imbalance between the number of leads acquired and the number of personnel available to handle them, leading to a decline in the conversion rate to business negotiations. Comparing before and after the support, the conversion rate to business negotiations improved by 139% after implementation. Additionally, by partially customizing the Salesforce dashboard, analysis became easier. [Case Overview] ■ Challenges - Due to the increase in the number of leads, there was a shortage of inside sales personnel, leading to a declining trend in the conversion rate to business negotiations. ■ Results - Achieved performance equivalent to that of employees. - Supported the construction of the Salesforce dashboard, resulting in a 139% improvement in the conversion rate to business negotiations. *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Support Case] ContractS Inc. (formerly Holms)

[Support Case] ContractS Inc. (formerly Holms)

Flexibly respond to changes and ensure stable supply in business negotiations! Streamline the series of marketing and sales activities.

To ContractS Inc., which develops and provides contract management systems, we would like to introduce a case study on the implementation of inside sales. In March 2020, the company was still in its fourth year of establishment, and there were significant changes in both the organization and the product itself. It had become difficult to carry out inside sales operations solely with the members who were originally in-house. After the implementation, the appointment rate from leads that made inquiries consistently maintained at 30%, and we received feedback that the most significant achievement was the stable supply of a certain number of business negotiations. [Case Overview] ■ Challenges - It was difficult to organize inside sales, and they were looking for knowledgeable external partners. ■ Achievements - Flexibly responding to changes in lead acquisition numbers and the activity status of field sales while providing a stable supply of business negotiations. - Streamlined the series of marketing and sales activities. *For more details, please refer to the related links or feel free to contact us.

  • Customer Support
  • Sales Support

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[Support Case] Kamikashi Co., Ltd.

[Support Case] Kamikashi Co., Ltd.

Quickly launch the inside sales department! Start responding to leads three days after the request and achieve the target number of business negotiations from the first month.

We would like to introduce a case where our company supported the establishment of the inside sales department for Kamikami Co., Ltd., which provides the on-site improvement platform "Kaminashi." Although the company had an increasing number of leads, they only had one salesperson who was handling all lead responses and negotiations alone, resulting in inefficiency. By utilizing our "template," we began making calls three days after the order was placed. From the first month, we were able to exceed the target of 30 negotiations, and within three months, the number of negotiations increased by about three times. [Case Overview] ■ Challenge: They wanted to quickly verify the effectiveness of an inside sales system that matched their company. ■ Support Provided: Responding to all leads acquired through advertising and organic search. ■ Results: The number of negotiations increased from 23 in July to 71 in October (approximately three times). *For more details, please refer to the related links or feel free to contact us.

  • Sales Agent
  • Sales Support

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